What is the IT Knowledge Base?  

The IT Knowledge Base is a collection of IT Help Articles that may allow you to resolve your IT issue without waiting for an IT Staff Member to become available.

How do I find it?    

Navigate to our website, https://www.mutual-aid.com/

Navigate to the Employees tab.  Select Help Desk.

How do I use it?

Search for what you need or browse the list of topics.  (See picture below)